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How to reset your password

From the support portal landing page (http://support.prophix.com) you can reset your password as follows:

  • Click the Sign In button from the top right hand corner
  • Select the Forgot my password link

  • Enter your email address and click Submit

You will receive an email notification with a link to reset your password within a few minutes.

Note: If you do not receive an email within the noted time it may be due to the following:

  • The email is in your spam/junk folder
  • You do not have an account with the support portal
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